ChevyEFI
Well-known member
What company wouldn't want to have to catalogue and wholesale 10 or 11 times the part numbers they otherwise do?
Astro Pneumatic Tool Company
- Thread starter Astro_Pneumatic_Tools
- Start date
What customer wouldn’t want to call a 1800 number during business hours and wait on hold and try to describe the one socket they need and hope its the right part number and spell out there whole name and address and credit card and email and phone number and hope in a week they explained the right one and hope the person on the phone wrote it down right. And not have any idea how much it’s going to cost until the end of the call.
dont get me wrong I’m glad Astro offers this but honestly it seems like a real hassle. Harbor freight does it the same way. Honestly it’s why my Taiwan tool money go to tekton. Just so easy to order a replacement for a lost one or if you just need a single socket or whatever.
Cruzan80
Well-known member
Re. Singles, it is because they are doing it as a favor to people in the know, not as a way to sell large quantities of singles. Most B2B sales don't have any option, be glad they are willing in general... 
OP
Astro_Pneumatic_Tools
Well-known member
Or you could email us with your address and what you want and we'll reply with the cost
The list is long of brands that sell direct, and have a retail website with holiday sales and coupon codes, and many of those don't also make power tools that each have 50-100 parts they stock, and therefore also dont have to carry the over 12,000 parts we do.
We're not a retailer going back the 45 years or so we've been in business, 99% of our business and the vast majority of parts sales included is B to B, and the businesses we do that with prefer we provide customer service vs a short cut around them.
OP
Astro_Pneumatic_Tools
Well-known member
In this case we dont actually control Amazon nor do we set MAP pricing, there's usually several sellers of our tools on a page. A $5 wrench might go on Amazon for $35 until there's enough people stocking it to encourage the price to move down from competition over it. In this case it might just stay at $35.
We're listed as a manufacturer, so unlike a retailer like Tekton we cannot set or influence the sale price of anything. We're simply the source and have control over brand, trademarks, often we can't even correct mis-written features, listed countries of origin or wrong images used on the website.